Returns Policy

If you would like to return or exchange an item purchased on please send us a request for a return authorisation within 28 days of delivery date to quoting your order number and reason of return.
All returns must be shipped back to us within 7 days of the request approval.
– Items must be returned in new & unused condition, with all original packaging and tags attached.
– We cannot refund or take returns on clothing that has been worn or used. 
– Initial shipping charges cannot be refunded.
– Mithridate reserves the right to refuse any returns which do not meet our return policy requirements or are returned without written approval.


Exchange Policy

– We will accommodate an exchange for items purchased on in the same style in a different size or colour.
– For a different style, please return your original item(s) and place a new order online separately. 


International Returns

Any purchase made up until September 2020 can be returned for FREE.
For more information on making an international return please email to explain your query.


Defective Items

If an item is received damaged or defective, please contact customer service immediately at quoting your reasoning & we will amend any item issues.

Please email all policy questions or comments to